Today, I receive a PDF file in my work email containing a letter to an inmate in response to his complaint that more typewriters should be placed in the population law library. Now this may come as a shock, but I do not believe that this is a very professional way of communicating a change in service with your professional librarian. Because I believe this, I am furious. Dismissing the letter-writing impulse to the Superintendent, I feel that the direct way is best, and decide on the day following to call his secretary to make an appointment to meet & discuss this.
Next afternoon, while walking through our staff parking lot toward the front door–a walk of about 100 yards–it occurs to me that my input was in fact solicited by my boss. Not only was it solicited, it had been mentioned more than once over the past two months. It took a while for this to surface, because of the casual way in which these conversations were held, almost as an afterthought. So it isn’t that the Librarian’s input was not sought; it was that a decision was made that did not jibe with the Librarian’s input.
So I have that to stew over.
But that’s much easier to deal with than having not been asked in the first place. In this case, Administration does the professional thing and asks the front-line employee for input before weighing the alternatives.
Do I think that their decision caves in to the demands of a few loud-mouths? Of course I do. But you can’t always get what you want. You can’t always get what you want. You can’t always get what you want. But if you try sometime, you just might find — you get what you need.
I need some sleep.